Terms and Conditions


The website (www.AskSpidy.com) is owned & operated by SPIDERHOST TECHNOLOGIES PVT LTD.

AskSpidy.com acts as the agent to those who are promoting or otherwise providing the events for which you purchase tickets, ("Event Promoters") and also for /Multiplexes/Theatres/Movie halls (“Cinemas”). AskSpidy.com shall act as a facilitator of the transaction and shall collect payments for the Event Promoters and Cinemas.

Pricing and Availability

AskSpidy.com sells tickets on behalf of Event Promoters and Cinemas, which means AskSpidy.com does not set the ticket prices or determine seating locations and therefore does not control the inventory or its availability. Tickets are generally sold through several distribution points, including online, Phone Centers, Retail Locations and box offices. Most distribution points generally access the same ticketing system and inventory..

Order Confirmation

If you do not receive a confirmation number after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with AskSpidy.com Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. AskSpidy.com will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Convenience Charges and Order Processing Fees

Tickets purchased on AskSpidy.com are subject to a per ticket non-refundable convenience charge per order processing fee. For tickets booked on AskSpidy.com will be charged convenience fee starting from Rs. 5 to Rs. 30 . The Convenience fee varies city wise & is different for different theatres & different for different states & also depends upon State Governent rules.

Ticket Limit for each customer for each show.

Booking Tickets at AskSpidy.com limits each user to book only 10 tickets at a time to avoid unfair booking of tickets at AskSpidy.com

Refunds and Exchanges

Before purchasing tickets, carefully review your booking details. AskSpidy.com prohibits exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

Cancelled and Postponed Events/Shows

If an event/movie is canceled, and you purchased your ticket through AskSpidy.com, we will automatically issue you a refund to the credit card that you used to purchase that ticket, unless that ticket was subsequently sold using AskSpidy.com distribution medium and the holder of the ticket will not be able to physically present it for a refund. If the event was moved or rescheduled, the venue or promoter may set refund limitations. Please email us at support@AskSpidy.com for more information or to request a refund if you cannot attend the rescheduled event. Please make sure to include/provide your account number so we can expedite your refund if applicable.


Ticket Delivery

AskSpidy.com offers multiple delivery options. The options may vary from for different events/movies. Currently the following delivery options are available:
• Email confirmation: Your booking confirmation will be sent via an email. This confirmation needs to be printed and shown at the ticket counter to get a physical ticket.
• SMS confirmation: Your booking confirmation will be sent via an SMS. The SMS details need to be shown at the ticket counter to get a physical ticket.


Customer Identification/Authentication at Ticket Collection Counter

In all the cases you will need to produce the credit/debit card used to purchase the tickets for picking up the tickets at the venue. In case the credit/debit card user is not picking up the tickets, an authorization with the photocopy of this credit/debit card signed by the credit/debit card holder need to be produced at the time of picking up the tickets. Please note that signature on the card must match the signature used for authorization.


Multiple Browser Windows

When ordering tickets online with AskSpidy.com, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration.


Customer Care

If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of one working day and you can reach our customer service department at support@AskSpidy.com


TERMS OF USE

These Terms of Use govern your use of the websites, content and community services offered through http://AskSpidy.com (“Website”). You (“the user”) agree to access "the website", subject to the terms and conditions of use as set out herein.

The Website is owned and operated by SpiderHost Technologies Pvt Ltd. (“Cloudcom Technologies”), a company incorporated under the laws of India, with its registered office at Plot No1 , Shivaji Nagar, Sangamnagar, Satara 415003. Cloudcom Technologies provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any http://AskSpidy.com service (e.g., ticket booking, gift vouchers, shopping, blogging etc. ), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement, as may be posted on the Website from time to time. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING


MODIFICATIONS OF TERMS

Cloudcom Technologies reserves the right to suspend / cancel, or discontinue any or all channels, products or service at any time without notice , make modifications and alterations in any or all of the content, products and services contained on the site without prior notice. Such changes will be posted to http://www.AskSpidy.com for your reference and convenience so as to enable you to understand your responsibility as a user.

Additionally, the Vendors (“Service Provider”) may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service/Product. You shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom you elect to deal, including terms and conditions set forth by a Service Provider. In the event that any of the terms, conditions and notices contained in this Agreement conflict with the additional/other terms and guidelines specified by the Service Provider, then the latter terms/guidelines shall prevail.


LIMITED PERMISSION

Cloudcom Technologies grants you permission to only access and make personal use of the Website and You agree not to, directly or indirectly download or modify / alter / change / amend / vary / transform / revise / translate / copy / publish / distribute or otherwise disseminate any content on the Website or any portion of it; or delete or fail to display any promotional taglines included in the Website either directly or indirectly, except with the express consent of Cloudcom Technologies.

Cloudcom Technologies forbids You from any attempts to resell or put to commercial use any part of the Website; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of any other merchant; any renting, leasing, or otherwise transferring rights to the Website; displaying the name, logo, trademark or other identifier of another person (except for AskSpidy.com or you) in such a manner as to give the viewer the impression that such other person is a publisher or distributor of the Service on the Website, or any data gathering or extraction tools; or any use of meta tags. You may not (whether directly or through the use of any software program) create a database in electronic or structured manual form by regularly or systematically downloading and storing all or any part of the pages fro the Website.

Requests to republish Cloudcom Technologies material for exploitation/distribution should be addressed to support@AskSpidy.com


USE OF SITE

For certain services such as ticketing, contests, availing promotional offers, posting comments/reviews and shopping etc., registration by you may be required. To register for these services You have to open an account by completing the registration process (i.e. by providing us with current, complete and accurate information as prompted by the applicable registration form). You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. By registering, you agree to the following terms in addition to any other specific terms which shall be posted at an appropriate location of the Website. Each registration is for a single individual user only.

We do not permit any of the following:-

• Any other person sharing your account and Password;

• Any part of the Site being cached in proxy servers and accessed by individuals who have not registered with www.AskSpidy.com as users of the Website.

If Cloudcom Technologies reasonably believes that an account and Password is being used / misused in any manner, Cloudcom Technologies shall reserve the right to cancel access rights immediately without notice, and block access to all users from that IP address.

Furthermore, You are entirely responsible for any and all activities that occur under your account. You agree to notify Cloudcom Technologies immediately of any unauthorized use of your account or any other breach of security. Cloudcom Technologies will not be liable for any loss that you may incur as a result of someone else using your password or account. However, you could be held liable for losses incurred by Cloudcom Technologies or another party due to someone else using your account or password.

Furthermore, you hereby grant Cloudcom Technologies the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.


MAKING PURCHASES

Please review the AskSpidy.com Purchase Policy, which will govern your order or purchase of any tickets through the Website. If you wish to purchase products or avail services described on the Website (each such purchase, a "Transaction"), you will be asked to supply certain information applicable to your Transaction, including, without limitation, credit card and other information. You understand that any such information will be treated by Cloudcom Technologies in the manner described in our Privacy Policy. You agree that all information that you provide in connection with your purchase will be accurate, current and complete. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. You acknowledge that complying with laws is your responsibility, and YOU AGREE NOT TO HOLD US LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR OUR FAILURE TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. WE WILL COMPLY WITH LAW ENFORCEMENT AND MAY PROVIDE THEM WITH ALL INFORMATION YOU SUBMIT TO US TO ASSIST IN ANY INVESTIGATION OR PROSECUTION THEY MAY CONDUCT. You represent and warrant that all information you provide, including but not limited to all information concerning your name, address, credit card number, and other identifying information of any nature will be true, complete and correct, and that you will update all information as it changes. You further agree that you will not attempt to conceal your identity by using multiple Internet Protocol ("IP") addresses or email addresses to use or to purchase tickets on the Site.


USER'S OBLIGATIONS

In consideration of use of the Website, You represent and confirm that You are of legal age to enter into a binding contract and is not a person barred from using the Website and/or receiving the Services under the laws of India or other applicable law.

To avail a Service You have and must continue to maintain at your sole cost: (a) all the necessary equipments including a computer and modem etc. to access the Website/avail Services; (b) own access to the World Wide Web. You shall be responsible for accessing the Services and that access may involve third party fees including, airtime charges or internet service provider’s charges which are to be exclusively borne by the You.

As a condition of the use of the Website, You warrant that you will not use the Website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement/Terms of Service/ Purchase Policy including both specific and implied. In addition, the Website shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the Website. You shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Website.


REVIEWS AND COMMENTS

Except as otherwise provided elsewhere in this Agreement or on the Website, anything that you submit or post to the Website, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and Three Screen shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Cloudcom Technologies and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Website, you also grant Cloudcom Technologies the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on the Website and that use of your reviews, comments, or other Content by Cloudcom Technologies will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead Cloudcom Technologies or third parties as to the origin of any Submissions or Content. Cloudcom Technologies may, but shall not be obligated to, in its sole discretion, remove or edit any Submissions (including comments or reviews) for any reason.


LINKS TO OTHER SITES

All the contents of the Website are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of the Website is/are the personal opinion of such experts/consultants/persons and are not subscribed to by this Site. All warranties and conditions, expressed or implied of any kind, regarding any matter pertaining to any goods, service or channel, including without certain links on the Website lead to resources located on servers maintained by third parties. You agree and understand that by visiting such sites you are beyond the Cloudcom Technologies Website. Cloudcom Technologies, therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity, availability, suitability, reliability, accuracy of the information, software, products, services and related graphics contained, of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these site(s), as the same is provided on "as is" without warranty of any kind.


ADVERTISING MATERIAL

Part of the Website contains advertising information or promotion material or other material submitted to Cloudcom Technologies by third parties. Responsibility for ensuring that material submitted for inclusion on Website complies with applicable International and National law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Cloudcom Technologies found on or through the Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Cloudcom Technologies will not be responsible or liable for any claim, error, omission, inaccuracy in advertising material or any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Cloudcom Technologies advertisers on the Website. Cloudcom Technologies reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Site will be subject to these terms and conditions

You accept that booking ticket at www.AskSpidy.com (Cloudcom Technologies) will send you the promotional advertisement sms as an attachment to ticket. At same time you may get an promotional email as an attachment to Ticket.


DISCLAIMERS

THE SITE, THE MATERIALS ON THE WEBSITE, AND ANY PRODUCT OR SERVICE OBTAINED THROUGH THE WEBSITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CLOUDCOM TECHNOLOGIES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY PRODUCT OR SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. CLOUDCOM TECHNOLOIES DOES NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE, THE SERVER(S) ON WHICH THE SITE IS HOSTED IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON. NO OPINION, ADVICE OR STATEMENT OF CLOUDCOM TECHNOLOGIES, WHETHER MADE ON THE WEBSITE OR OTHERWISE, SHALL CREATE ANY WARRANTY. CLOUDCOM TECHNOLOGIES DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED SITE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND CLOUDCOM TECHNOLOGIES WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK.


LIMITATION OF LIABILITIES

NEITHER CLOUDCOM TECHNOLOGIES NOR ANY OF OUR PARENTS, AFFILIATES, SHAREHOLDERS, LICENSORS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS OR OTHER REPRESENTATIVES, ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA OR LOST PROFITS), UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE AND/OR MATERIALS CONTAINED ON THE WEBSITE, ANY LINKED SITE OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE WEBSITE. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT CLOUDCOM TECHNOLOGIES SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (I) ANY FAILURE OF ANOTHER USER TO THE WEBSITE TO CONFORM TO THE CODES OF CONDUCT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF CLOUDCOM TECHNOLOGIES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (IV) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, (V) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE, AND/OR (VI) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR MATERIALS OR ANY LINKED SITE IS TO STOP USING THE WEBSITE, MATERIALS, OR LINKED SITE, AS APPLICABLE. THE MAXIMUM LIABILITY OF CLOUDCOM TECHNOLOGIES, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE.


TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, Cloudcom Technologies may, without prior notice to You, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Website and Cloudcom Technologies shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of the Website in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.


INTERPRETATION OF NUMBER AND GENDERS

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this Agreement as a whole.


NOTICES

All notices and communications (including those related to Service, termination of Service etc.,) shall be in writing, in English and shall deemed given if delivered personally or by commercial messenger or courier service, or mailed by registered or certified mail (return receipt requested) or sent via email/facsimile (with acknowledgment of complete transmission) to the following address:

If to Cloudcom Technologies:

Cloudcom Technologies & Software Solutions Pvt. Ltd.

Plot No.1, shivaji nagar, Sangamnagar,

Satara 415003

If to a non registered User, at the communication and/or email address specified in the application form availing of a Cloudcom Technologies Service.

If to a registered User, at the communication and/or email address specified in the registration form.

Notice shall be deemed to have been served 48 hours after it has been sent, dispatched, displayed, as the case may be, unless, where notice has been sent by email, it comes to the knowledge of the sending party, that the email address is invalid.


GOVERNING LAW

This Agreement shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Satara.


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