FAQ


Booking Tickets at AskSpidy.com is very simple. You need to follow the below given steps
  • With your first visit to AskSpidy.com you will be prompted for selecting city. Select the appropriate city which you want to book tickets.
  • Next decide whether you want to search a movie or theatre in your city & accordingly select the movie or theatre.
  • Next you will be displayed with available movies & theatres in your city with showtime.
  • Next select the showtime which you want to book
  • Next select the Class i.e Gold/Silver/Executive/Bronze etc & click on proceed.
  • Next you will see the seat layout of the theater - you can select seats from 1 to at max 10 seats & click on proceed to checkout
  • Next order summary will be displayed for you for final confirmation
  • Next enter your payment details such as debit/credit card, net banking etc.
  • Once payment is successful you will receive ticket via Email & SMS. on your registered email address & mobile number
Yes, you most definitely can. You can select or change your seats as per your convenience.
You can book at max 10 seats in single transaction which is subject to change.
The cut-off time for booking varies across theatres as it is governed by them. It's usually 2 to 3 hours before the show start time.
AskSpidy.com charges a convenince fee per ticket and service tax on the fee. Convenience fees are charged to balance out those costs that are incurred by us for our services.
When your booking is confirmed, an email is automatically sent to you with the booking details. An SMS will also be sent to your mobile phone. Alternatively, if you are a registered user you can check for your booking details on the website. Call us on +91 8484-838-666 for any help.
No. As per Government regulations tickets once sold cannot be exhanged,cancelled or refunded. AskSpidy.com prevents other from reserving the seat you have booked for respective theater, movie & showtime which guarantees that the seat is allocated to you only. So we are strictly against the cancel, exchange & replacement of tickets. In case you fail to attend the show then you can contact theatre owner for furthur details.
No. It will not be possible to change seat numbers once tickets have been booked.
We offer various payment options like Credit Card, Debit card, Net Banking.
When an artist, event or venue cancels an event we feel obligated to refund your purchase. However, if the show is postponed we'll contact you immediately and let you know the new timings. In case you cannot make it the decision for refund will be up to the event, venue, artist or promoter. However, we will do all we can to assist you.
You can check our 'Promotions' section for details on awesome offers available currently
We do not do home delivery of movie tickets, select events might have an option for home delivery, check the respective events for more details. You may pick up your tickets at the theatre, venue you've purchased tickets for only on the show date prior to the show timings. For collecting the tickets it is required that you produce the purchasing credit card, photo id along with the confirmation number provided.
Children aged 3 years and above will require a separate ticket. For Adult movie below age group of 18 will not be allowed.
When you are shopping for tickets, you are "holding" real inventory. No one else can purchase those tickets unless you release them by not completing your order. Due to high demand, we've implemented a time limit during the checkout process. Each checkout page is assigned a different time limit based on the type of information we need from you. If you exceed the posted time on the page, the tickets you are holding are released for others to purchase. You have about Seven minutes total to complete your purchase. This gives as many people as possible a chance to purchase tickets.
You can always reach us on : +91 8484-838-666 OR Email us to support@askspidy.com

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